Create Your Custom Look

Return Policy

RETURNS:

If you are dissatisfied with your order for any reason, you can return your eligible items for a prompt refund or exchange provided the tags are left intact and you place the item back in the mail within 7 days of receiving it.

Please read the instructions below before mailing your return.

Return or exchange items must be unworn, in the same condition that they were received.

Each of these items is hand made with care, please treat your return item with the same care and respect with which it was shipped to you.

Items with makeup, deodorant, cigarette smoke or other stains or damage will not be accepted as returns.

Refunds will be credited in the same form as the original payment type.

The original shipping and handling charges are not refundable.  If you are returning a custom made item, the raw fabric costs are not refundable. You are responsible for purchasing a return shipping label. If you are exchanging, we will pay the shipping for the exchange to return to you.

Curated Coquetry Surprise Boxes are not eligible for return or exchange.

EXCHANGES:

If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Place your exchange back in the mail within seven days of receiving it, along with your order number and a note with your exchange size request.  This info must be included in the parcel with your return item.

 

Curated Coquetry Surprise Boxes are not eligible for return or exchange.

 

Once you have determined your item is eligible for a refund or exchange, please mail your package in a secure, prepaid, traceable method to the address below. YOU MUST INCLUDE YOUR ORDER NUMBER WITH YOUR RETURN! Duh, right?  But seriously, people forget that part. We cannot send a refund if we don't know who you are.

Due to the nature of our items, our return policy is not negotiable.  You are required to read and agree to this policy during checkout.

For any questions or concerns please use the contact form below.

Return Shipping Address:

Coquetry Clothing
7139 Commerce Drive Suite A2
Olive Branch MS 38654
USA

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